Last Updated: 15 November 2011
General
- All transactions will be performed in good faith, ensuring that you receive our pre-loved items in the most hassle-free manner
- As these products are pre-loved unless stated, please understand the products will not be completely flawless. Secondhand Sistas will try to state as many major flaws known to us
- Secondhand Sistas have the right to amend our Terms and Conditions at any point of time, at our discretion
Payment
- Priority will be given to customers who can make immediate payment
- For more information on how to order and make payment, click here
- For postage information, click here
- Enquiries and reservations do not confirm a purchase
- No CODs will be entertained
Refunds and Exchanges
- All goods sold are not returnable, exchangeable or refundable
- You have the right to request for more pictures or details from us before making a purchase from Secondhand Sistas.
- If you do not request for further information, it will be assumed that you are 100% confident in the purchase
- For further information, e-mail us at secondhandsister@gmail.com with the following details:
- Name
- Contact Number
- Item name and code
- Your requests or questions
Reservations
- Enquiries do not guarantee reservations
- Reservations will be made upon receiving e-mail clearly stating "reservation"
- Reservations will be placed for you up to 24 hours
- If we do not receive a confirmation from you within 24 hours, we will put it back into the available stack
- Extension for reservations will be considered upon receiving your request for extension
Drop us a comment below, or just say hello! :)
Yours sincerely,
Secondhand Sister
secondhandsister@gmail.com