TERMS AND CONDITIONS

Last Updated: 15 November 2011

General
  • All transactions will be performed in good faith, ensuring that you receive our pre-loved items in the most hassle-free manner
  • As these products are pre-loved unless stated, please understand the products will not be completely flawless. Secondhand Sistas will try to state as many major flaws known to us
  • Secondhand Sistas have the right to amend our Terms and Conditions at any point of time, at our discretion
Payment
  • Priority will be given to customers who can make immediate payment
  • For more information on how to order and make payment, click here
  • For postage information, click here
  • Enquiries and reservations do not confirm a purchase
  • No CODs will be entertained
Refunds and Exchanges
  • All goods sold are not returnable, exchangeable or refundable
  • You have the right to request for more pictures or details from us before making a purchase from Secondhand Sistas.
  • If you do not request for further information, it will be assumed that you are 100% confident in the purchase
  • For further information, e-mail us at secondhandsister@gmail.com with the following details:
    • Name
    • Contact Number
    • Item name and code
    • Your requests or questions
Reservations
  • Enquiries do not guarantee reservations
  • Reservations will be made upon receiving e-mail clearly stating "reservation"
  • Reservations will be placed for you up to 24 hours
  • If we do not receive a confirmation from you within 24 hours, we will put it back into the available stack 
  • Extension for reservations will be considered upon receiving your request for extension
Thank you so much for supporting Secondhand Sistas!
Drop us a comment below, or just say hello! :)



Yours sincerely,


Secondhand Sister
secondhandsister@gmail.com